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CA Web Viewer 12.1 Exporting a Complete List of Favorites Does not work.

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Article ID: 187300

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Updated On:

Products

Output Management Web Viewer

Issue/Introduction

User has set up favorites list in CA OM Web Viewer. Trying to export a complete list of reports from favorites to the users PC.

The export starts exporting reports and Web Viewer seems to be skipping small reports.  Not all reports are exported.

 

Environment

Release : 12.1

Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Resolution

We never allowed, nor tested, multi-report Exports. That function is not supported.