ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Identity Portal - N/A is displayed from Portal in requester workitem attribute

book

Article ID: 187263

calendar_today

Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal CA Identity Suite

Issue/Introduction

In Identity Portal when submitting a modify user event with workflow enabled, the initiator is displaying as N/A in the tasks module.

Environment

Release : 14.3 GA

Component : Identity Portal (Sigma)

Resolution

In order to resolve this issue, apply CP1.

Additional Information

Link to Identity Portal CP1 (Non-VApp): https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-portal/14-3/release-information/Release-Notes---14_3-Cumulative-Patches.html

Link to Identity Portal CP1 (VApp): https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-identity-and-access-management/identity-suite/14-3/release-notes/virtual-appliance-release-notes/virtual-appliance-cumulative-patches.html#concept.dita_f166ffa1bce6f388779fd4f5a72fbe8dad4cc477_LatestCAIdentityPortalCumulativePatch