SOI - CA Directory Service / dxserver status command returns "itechpoz inconsistent"
Article ID: 187262
CA Service Operations Insight (SOI)
This article describes a solution for an issue where the CA Directory Service 'dxserver status' command returns status 'inconsistent' in a SOI environment, which results in SOI users being unable to authenticate.
- SOI 4.2 - CA Directory - dxinfo r12.0 SP13 (build 8091)
1. dxserver stop itechopz
2. Go to %DXHOME%\pid folder and check if any files (including hidden files) reflect the dsaname (i.e. itechpoz itself).
- If yes, delete ALL of the manually (should be just one though).
3. dxserver start itechpoz
4. dxserver status
- The status should now return as 'started' and not 'inconsistent'.