User does not have access to credential manager Role

Products

• CA Privileged Access Manager (PAM)
• CA Privileged Access Manager - Cloakware Password Authority (PA)
• CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

The role which we are trying to give is giving a Role conflict and restricting all the access to devices.

 

Environment

Release : 3.2

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution

There was a role missing from the search target application.

 

With custom roles, without being able to search target application the connection to any device won't be established. Once the target application was added the user had access to the role properly.