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Agent terminates abonormally

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Article ID: 187211

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

I'm running v10 and v12.3.2 in parallel while we're migrating jobs over to the new version.

The v10 agent keeps crashing with the following errors when we run jobs on the v12 agent:

U2002039 Successfully established connection with 'x.x.x.x:39930'  (socket handle = '652').

U2000023 Messenger version '12.3.2' is not identical to Agent version '10.0.7+build.392'.

U2000041 Shutdown Agent '<Agent Name>'.

U2000002 UC4 Agent '<Agent Name>' version '10.0.7+build.392' ended abnormally.

U2000010 Connection to Server 'UC4#CP001' terminated.

Cause

both agents were configured with the same port

Environment

Release : 12.3

Resolution

Updated thee Agent's INI file to one having "port=2300" and the other "port=2301"