Video buffering resulting from enabled Gatelets containing Cloudfront.net domain

Products

• CASB Gateway
• CASB Gateway Advanced
• CASB Security Advanced
• CASB Security Premium
• CASB Security Standard

Issue/Introduction

Cloudfront.net. if added to a PAC file from the WebCargo Gatelet, causes a high amount of video buffering

https://techdocs.broadcom.com/us/en/symantec-security-software/information-security/symantec-cloudsoc/cloud/gateway-home/generic-gatelets.html

WebCargo URLs listed in Generic Gatelet Tech Doc above:

.webcargo.net

.cloudfront.net <----- if added as a PAC file in Proxy may cause WebCargo App video to buffer 

.amazonaws.com

Environment

Component : WebCargo Gatelet

Resolution

• Disable the WebCargo gatelet. There is currently no fix for this issue.

• The Basecamp Gatelet also contains the Cloudfront.net domain. If applicable, this Gatelet may also need to be disabled if the above action doesn't resolve your issue.