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Not able to install robot 7.9x on AIX 7.1 - Never end

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Article ID: 187158

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We are trying to install a server AIX 7.1, but we got some errors.
This server was installed with robot 7.91, we maked upgrade to 7.93 but when upgrade to 7.97, the robot going to down, we trying restart the robot for recovery your monitoring but not possible. So we start the installation of the robot again but it doesn't end.

What are we installing? (1=Robot,2=Infrastructure)

==>[1]

Extracting files from archive /opt/nimsoft/tmp//install_AIX_6_64.zip to temp directory /opt/nimsoft/tmp/

  error:  invalid compressed data to inflate /opt/nimsoft/tmp/robot/nimalarm

  error:  invalid compressed data to inflate /opt/nimsoft/tmp/robot/nimqos

  error:  invalid compressed data to inflate /opt/nimsoft/tmp/robot/hdb

Failed to extract files from archive /opt/nimsoft/tmp//install_AIX_6_64.zip to temp directory /opt/nimsoft/tmp/

Cleaning up temporary files

Failed to install robot - exiting...

Resolution

Make sure running at root user.

Type the following commands to create folder and download robot installation package:

#cd /tmp

#mkdir nimsoft

#cd nimsoft

#wget http://support.nimsoft.com/Files/Archive/00056/nimldr-9_20.tar.z

//Note: If wget not installed, get it via:    yum install wget

#  tar -zxvf nimldr-9.20.tar.Z

//Then cd into the right OS installation folder for the machine you are on: 

#cd ./nimldr/LINUX_23_64/   << In your case use the AIX  folder.

#  chmod 777 nimldr

//To kick off the install:

#./nimldr -o 48000


Would recommend to use 7.97 robot version
http://support.nimsoft.com/Files/Archive/00151/install_LINUX_23_64-7.97.zip