Block agents connections to an APM Introscope Enterprise Manager

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• CA Application Performance Management (APM / Wily / Introscope)
• INTROSCOPE
• DX Application Performance Management

Issue/Introduction

Is it possible to block specific agents that are trying to connect to the Enterprise Manager?

Environment

APM 10.7.x, 10.8.x

Resolution

There is an Enterprise Manager property that will allow to ban the IP addresses from agents. Follow the below steps:

1. Open the IntroscopeEnterpriseManager.properties file for the Enterprise Manager you would like to block agents
2. Add the following property:
   isengard.server.banned.client.ipaddresses=<Agent1_IP_Address,<Agent2_IP_Address>,<Agent3_IP_Address>

eg:
   Agent1 IP Address: 10.0.2.1 
   Agent2 IP Address: 10.0.2.2
   Agent3 IP Address: 10.0.2.3
   isengard.server.banned.client.ipaddresses=10.0.2.1 ,10.0.2.2,10.0.2.3
3. Save the file
4. Restart the Enterprise Manager for the changes to take effect

Additional Information

Techdocs - IntroscopeEnterpriseManager.properties