Spectrum full synch with CA Performance Center extremely slow

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Article ID: 187056

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Updated On:

Products

CA Spectrum

Issue/Introduction

Spectrum  full sync with CA Performance Center (CAPC) is extremely slow and is taking more then 6 hours to complete.

Cause

Inefficiencies at the Spectrum OneClick side caused excessive delay when the data to be synched was being formatted.  The more data to be synched, the longer the delay was present.

Environment

Release : Spectrum 10.3.2

Component : Spectrum Integrations CAPC 3.7

Resolution

Please request patch 10.03.02.D90d from Support for Spectrum 10.3.2
This is scheduled to be fixed in 10.4.1 BMP 1 patch