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Release Automation Linux Compatibility Statement

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Article ID: 187050

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Updated On:

Products

CA Release Automation - Release Operations Center (Nolio) CA Release Automation - DataManagement Server (Nolio)

Issue/Introduction

Please share the Linux Distribution Compatibility for CA Release Automation (CARA)

Environment

Release : 6.6, 6.7 or higher

Component : CA RELEASE AUTOMATION RELEASE OPERATIONS CENTER

Resolution

 Linux Compatibility Statement

Release Automation has tested its products on the Red Hat, SUSE, and Oracle distributions-versions of Linux. Release Automation will assist running its products on other Linux distributions in the following manner: 

  • Release Automation will provide support for issues that are known to occur on Linux Validated Environments or that can be shown to occur on one of the Linux Validated Environment.
  • If the issue is a known Release Automation issue we will recommend the appropriate solution (configuration, patch, etc.).
  • If the issue is reproduced on a Linux Validated Environment Release Automation Customer Service will provide support and open a corrective update request with Release Automation Development if required.
  • If the issue cannot be reproduced on Linux Validated Environment the customer will need to get further assistance from the Linux distribution provider.
  • Release Automation will validate solutions to issues on Linux Validated Environment only. This will in most cases work on the non-validated Linux distributions that exhibit the same issue but that outcome is not guaranteed.
 
Note: Linux validated Environment means Red Hat Enterprise Linux (RHEL), SUSE Linux Enterprise Server (SLES), and Oracle Linux