Steps to reinstall CAM without reinstalling the whole Agent

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

Due to corruption of the CAM installation on a workstation running the ITCM Agent, CAM may need to be reinstalled.

This document outlines a simple way to do just a CAM reinstallation without the need to reinstall the whole ITCM Agent.

Environment

Client Automation - All versions

Resolution

Locate a computer having a healthy CAM installation, an installable version of CAM is present in the following location:

C:\Program Files (x86)\CA\SC\CAM\installation

Copy the installation folder to the same location on the computer where the CAM installation is corrupt:

C:\Program Files (x86)\CA\SC\CAM\installation

Run the program "caminst.exe" with elevation. It can be found in the "installation" folder.  After this, CAM should be installed on the computer.

You should be able to camping other computers running CAM and check their status by running 'camstat'.