Description:
WCC is reporting Credential / Authentication Failure error messages during verify. These were the steps to regenerate EEM certificate use EEM safex tool
Solution:
To regenerate EEM certificate in WCC 11.1 we can use EEM safex tool.
It is located in <WCC install location>\_uninst\safex\win
For example
x: \Program Files\CA\Workload Control Center\_uninst\safex\win
We can find the IssueCertificate.xml in the safex folder.
Run the binary from windows command prompt
safex -h <EEM SERVER HOSTNAME> -u EiamAdmin -p <EiamAdmin password> -f IssueCertificate.xml
You will get an output as below
X:\Program Files\CA\Workload Control Center\_uninst\safex\win>safex -h xxxxxxx -u EiamAdmin -p xxxxxxxx -f ..\IssueCertificate.xml Setting Translation file: safex.tr Detected EEM Server on host: [xxxxxxxxxxx] OK: Successfully Authenticated OK: action[Attach] with ApplicationInstance label[WCC0002] OK: action[IssueCertificate] for ApplicationInstance label[WCC0002] user[] OK: action[Detach] from ApplicationInstance label[WCC0002] OK: Total objects Added[0] OK: Total objects Modified[0] OK: Total objects Removed[0] OK: Total objects Skipped[0] OK: Total objects Exported[0]
The cert-uwcc.p12 is created in the folder from where the binary was executed. In our scenario it is
"x: \Program Files\CA\Workload Control Center\_uninst\safex\win".
Copy the new cert-uwcc.p12 to the <WCC install location>\ConfigServer\config
Restart the WCC services.