Description:

WCC is reporting Credential / Authentication Failure error messages during verify. These were the steps to regenerate EEM certificate use EEM safex tool

Solution:

To regenerate EEM certificate in WCC 11.1 we can use EEM safex tool.

It is located in <WCC install location>\_uninst\safex\win 

For example

x: \Program Files\CA\Workload Control Center\_uninst\safex\win 

We can find the IssueCertificate.xml in the safex folder.

Run the binary from windows command prompt

safex -h <EEM SERVER HOSTNAME> -u EiamAdmin -p <EiamAdmin password> -f IssueCertificate.xml 

You will get an output as below

X:\Program Files\CA\Workload Control Center\_uninst\safex\win>safex -h xxxxxxx -u EiamAdmin -p xxxxxxxx -f ..\IssueCertificate.xml
Setting Translation file: safex.tr
Detected EEM Server on host: [xxxxxxxxxxx]
OK: Successfully Authenticated
OK: action[Attach] with ApplicationInstance label[WCC0002]
OK: action[IssueCertificate] for ApplicationInstance label[WCC0002] user[]
OK: action[Detach] from ApplicationInstance label[WCC0002]
OK: Total objects Added[0]
OK: Total objects Modified[0]
OK: Total objects Removed[0]
OK: Total objects Skipped[0]
OK: Total objects Exported[0] 

The cert-uwcc.p12 is created in the folder from where the binary was executed. In our scenario it is
"x: \Program Files\CA\Workload Control Center\_uninst\safex\win".

Copy the new cert-uwcc.p12 to the <WCC install location>\ConfigServer\config

Restart the WCC services.

Release:
Component: ETRDIR