WCC is reporting Credential / Authentication Failure error messages during verify. These were the steps to regenerate EEM certificate use EEM safex tool
To regenerate EEM certificate in WCC 11.1 we can use EEM safex tool.
It is located in <WCC install location>\_uninst\safex\win
x: \Program Files\CA\Workload Control Center\_uninst\safex\win
We can find the IssueCertificate.xml in the safex folder.
Run the binary from windows command prompt
safex -h <EEM SERVER HOSTNAME> -u EiamAdmin -p <EiamAdmin password> -f IssueCertificate.xml
You will get an output as below
X:\Program Files\CA\Workload Control Center\_uninst\safex\win>safex -h xxxxxxx -u EiamAdmin -p xxxxxxxx -f ..\IssueCertificate.xml Setting Translation file: safex.tr Detected EEM Server on host: [xxxxxxxxxxx] OK: Successfully Authenticated OK: action[Attach] with ApplicationInstance label[WCC0002] OK: action[IssueCertificate] for ApplicationInstance label[WCC0002] user OK: action[Detach] from ApplicationInstance label[WCC0002] OK: Total objects Added OK: Total objects Modified OK: Total objects Removed OK: Total objects Skipped OK: Total objects Exported
The cert-uwcc.p12 is created in the folder from where the binary was executed. In our scenario it is
"x: \Program Files\CA\Workload Control Center\_uninst\safex\win".
Copy the new cert-uwcc.p12 to the <WCC install location>\ConfigServer\config
Restart the WCC services.