Time Delay in Receiving confirmation after task submission from Identity Portal or TEWS

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Identity Suite

Issue/Introduction

When we click the submit button it takes about 45 to 60 seconds for the end user to receive a confirmation screen in Identity Portal screen or after TEWS submission.

 

Environment

Versions: 14.x

Identity Manager
Identity Portal 
Virtual Appliance

 

Resolution

Follow the below steps :

Add the following two properties to  IDM Management Console > Environment > Advanced Settings > Miscellaneous

1)ImmediateTEWSResponse = true
2)ImmediateTEWSResponseAfterValidation = true

 

Note:

The ImmediateTEWSResponse property only applies to TEWS execution operations and protected tasks.  The ImmediateTEWSResponse property only applies to the JBoss/Wildfly family of application servers.