Client Automation - amvminvux.exe Application Error in amvminv_ESX.DLL

Products

• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

Process amvminvux.exe is generating an application error :

Faulting application name: amvminvux.exe, version: 14.0.3000.725, time stamp: 0x5d7945e8
Faulting module name: amvminv_ESX.DLL, version: 14.0.3000.725, time stamp: 0x5d7946b7
Exception code: 0xc0000005
Fault offset: 0x0001961d


vcenter could not be inventoried.

Environment

Client Automation 14.0 SP3

Cause

This problem could occurs if there are empty value for "Provisioned Space" and "Used Space" for one or more virtual machines

Resolution

Open a case on CA Broadcom Technical Support and request the fix T5IZ419