ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Unable to see rfc2790 performance info on Palo alto devices
Article ID: 186960
Updated On:
Products
CA Spectrum
Issue/Introduction
RFC2790 information is not available on the palo alto devices in Spectrum OneClick.
Cause
Although the SNMP Agent on the Palo Alto devices does support the Host Resources MIB (rfc2790), It does not support the following attributes used to discover the application in the default_attr_list:
hrFSAccess
hrSWRunIndex
hrSwRunName
hrSwRunID
hrFSAccess
hrSWRunIndex
hrSwRunName
hrSwRunID
Environment
Release : 10.3
Component : Spectrum Core / SpectroSERVER
Resolution
As a work-around, the user can use the Model Type Editor to modify the rfc2790app Model Type as follows:
1. Edit the default_attr_list (0x00230bd3) attribute and add the following
c40732
2. Commit the Changes to the SpectroSERVER database.
3. Exit the Model Type Editor.
4. Start the SpectroSERVER
5. Right click on the device and select Reconfigure -> Rediscover SNMP MIBs from the menu.
The rfc2790app model will now be available for the Palo Alto Devices.
1. Edit the default_attr_list (0x00230bd3) attribute and add the following
c40732
2. Commit the Changes to the SpectroSERVER database.
3. Exit the Model Type Editor.
4. Start the SpectroSERVER
5. Right click on the device and select Reconfigure -> Rediscover SNMP MIBs from the menu.
The rfc2790app model will now be available for the Palo Alto Devices.
Feedback
Yes
No
Powered by
