search cancel

Threshold Event not raised in Performance Management

book

Article ID: 186934

calendar_today

Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

I have setup threshold profile for a device but it is not alerting when device exceeds threshold set.

I have "include children" checked to include them in threshold event monitoring.

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Cause

Metric set in Event Rule did not match metric used in report data analysis when determining threshold values to set.

Resolution

Ensure the Event Rule is set to the metric that matches the one used for the report charts that helped identify the threshold values required.