Identity Manager (IM) groups may fail to display as manageable for a user if the Distinguished Name (DN) value stored in the %GROUP_ADMIN% attribute does not exactly match the user's DN. This occurs because the attribute value is case-sensitive during the verification process.
Identity Manager
The %GROUP_ADMIN% attribute on the group object requires an exact, case-sensitive match of the User DN. If there is any casing discrepancy, IM will not validate the user as a manager for that group.
Follow these steps to modify the User Directory configuration to resolve case-sensitivity issues: