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Performance Center Installion Completed with a single Non-Fatal Error

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Article ID: 186928

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

Performance Center Installion Completed with a single Non-Fatal Error

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Cause

The error within the logs shows as:

Detecting Datasource: EVENT_MANAGER

Custom Action:            com.ca.im.installanywhere.action.CreateDataSource
                                    Status: ERROR
                                    Additional Notes: ERROR -     class com.ca.im.installanywhere.action.CreateDataSource.install() runtime exception:

By searching for the action that failed, com.ca.im.installanywhere.action.CreateDataSource, you should be able to find the stack trace, for example:

Execute Custom Code
    class com.ca.im.installanywhere.action.CreateDataSource.install() runtime exception:
java.lang.IndexOutOfBoundsException: Index: 0, Size: 0
 at java.util.ArrayList.rangeCheck(ArrayList.java:657)
 at java.util.ArrayList.get(ArrayList.java:433)
 at com.ca.im.installanywhere.action.CreateDataSource.createEMDataSource(CreateDataSource.java:149)
 at com.ca.im.installanywhere.action.CreateDataSource.install(CreateDataSource.java:81)
 at com.zerog.ia.installer.actions.CustomAction.installSelf(Unknown Source)
 at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)
 at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)
 at com.zerog.ia.installer.GhostDirectory.install(Unknown Source)
 at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)
 at com.zerog.ia.installer.Installer.install(Unknown Source)
 at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)
 at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
 at com.zerog.ia.installer.Main.main(Unknown Source)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
 at java.lang.reflect.Method.invoke(Method.java:498)
 at com.zerog.lax.LAX.launch(Unknown Source)
 at com.zerog.lax.LAX.main(Unknown Source)

In this case, the error was due to the installer being unable to obtain the system's IP Address from Java and returned a java.lang.IndexOutOfBoundsException message instead.

Resolution

So long as this is the ONLY error seen in the installation, access the Performance Center GUI and manually add an Event Manager Data Source utilizing the IP Address of the Performance Center system.