Identity Governance test connection to Identity Manager fails due to NoSuchMethodError after upgrading to 14.3 on Websphere

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Suite

Issue/Introduction

When upgrading from IM 14.1 to 14.3 on Websphere, there is a failure when testing the connection between IG and IM, caused by a NoSuchMethodError.  The log shows an error such as:

000001d3 ServletWrappe E com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0271E: Uncaught init() exception created by servlet [IAM FW Web Service] in application [iam_im]: java.lang.NoSuchMethodError: javax/ws/rs/core/Application.getProperties()Ljava/util/Map; (loaded from file:/opt/IBM/WebSphere/AppServer/profiles/Profile01/installedApps/server01/iam_im.ear/user_console.war/WEB-INF/lib/jsr311-api-1.1.1.jar by
[email protected][war:iam_im/user_console.war]

Environment

Release : 14.3

Component : IdentityMinder(Identity Manager)

Cause

The Javax WS RS API version used by Identity Manager has changed in 14.3, so the old .jar file jsr311-api-1.1.1.jar should have been replaced by the new version javax.ws.rs-api.jar.  On Websphere this file was not removed by the upgrade process.  As it was also referenced first in the local classpath, it was loaded and as it does not contain the javax.ws.rs.core.Application.getProperties() method, the NoSuchMethodError occurred.

Resolution

Remove jsr311-api-1.1.1.jar from the iam_im.ear/user_console.war/WEB-INF/lib folder, or rename it so that it no longer has a .jar extension.