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Output datapart is not available or it was previously disabled by a system administrator

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Article ID: 186910

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Updated On:

Products

CIS COMMON SERVICES FOR Z/OS 90S SERVICES DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS COMMON PRODUCT SERVICES COMPONENT Common Services CA ecoMeter Server Component FOC EASYTRIEVE REPORT GENERATOR FOR COMMON SERVICES INFOCAI MAINTENANCE IPC UNICENTER JCLCHECK COMMON COMPONENT LDAP SERVER FOR Z/OS Mainframe VM Product Manager CHORUS SOFTWARE MANAGER CA On Demand Portal CA Service Desk Manager - Unified Self Service PAM CLIENT FOR LINUX ON MAINFRAME MAINFRAME CONNECTOR FOR LINUX ON MAINFRAME GRAPHICAL MANAGEMENT INTERFACE WEB ADMINISTRATOR FOR TOP SECRET Xpertware MF - MISC OLD CODES SERVICE ASSURE Generic Uniservice for CICS Generic Uniservice II Output Management Web Viewer

Issue/Introduction

'Download  zipped output' routine to save output from CSM does not work - gets error message :"Output datapart is not available or it was previously disabled by a system administrator."   

 

Environment

Release : 6.0

Component : CA MICS BASE SET

Resolution

Try clearing the browser cache/internet temporary files. For all the tasks displayed under the tasks tab there should be a TASKJOURNAL record on the database but these tasks with message "Output datapart is not available or it was previously disabled by a system administrator." do not have a TASKJOURNAL record which explains the message. 

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