Output datapart is not available or it was previously disabled by a system administrator

Products

• CIS
• COMMON SERVICES FOR Z/OS
• 90S SERVICES
• DATABASE MANAGEMENT SOLUTIONS FOR DB2 FOR Z/OS
• COMMON PRODUCT SERVICES COMPONENT
• Common Services
• CA ECOMETER SERVER COMPONENT FOC
• EASYTRIEVE REPORT GENERATOR FOR COMMON SERVICES
• INFOCAI MAINTENANCE
• IPC
• UNICENTER JCLCHECK COMMON COMPONENT
• LDAP SERVER FOR Z/OS
• Mainframe VM Product Manager
• CHORUS SOFTWARE MANAGER
• CA ON DEMAND PORTAL
• CA Service Desk Manager - Unified Self Service
• PAM CLIENT FOR LINUX ON MAINFRAME
• MAINFRAME CONNECTOR FOR LINUX ON MAINFRAME
• GRAPHICAL MANAGEMENT INTERFACE
• WEB ADMINISTRATOR FOR TOP SECRET
• Xpertware
• MF - MISC OLD CODES
• SERVICE ASSURE
• GENERIC UNISERVICE FOR CICS
• GENERIC UNISERVICE II
• Output Management Web Viewer

Issue/Introduction

'Download  zipped output' routine to save output from CSM does not work - gets error message :"Output datapart is not available or it was previously disabled by a system administrator."   

 

Environment

Release : 6.0

Component : CA MICS BASE SET

Resolution

Try clearing the browser cache/internet temporary files. For all the tasks displayed under the tasks tab there should be a TASKJOURNAL record on the database but these tasks with message "Output datapart is not available or it was previously disabled by a system administrator." do not have a TASKJOURNAL record which explains the message.