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LDAP Authentication Failed due to password hardness (character set)
Article ID: 186903
Updated On:
Products
NIMSOFT PROBES
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
We have a problem with an LDAP account that cannot authenticate on the UMP portal.
Here is an example of an equivalent password used by the customer:
" Nimsoftéà&&éà&- "
In the HUB log, we can see an LDAP adapter error with a return code equal to 49.
Feb 3 12:56:24:854 [4596] 2 hub: login [LDAP] - auth (ldap_simple_bind_s) failed: 'Invalid Credentials' (49)
Cause
- Password is passed in UTF8 format while login from UMP.AD server needs this in ASCII format.
Environment
Release : 9.2.0
Component : UIM - HUB
Resolution
Hub 9.20 HF11
Feedback
Yes
No
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