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Identity Portal 14.3 and 14.4 - Campaign export fails

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Article ID: 186878

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Updated On:

Products

CA Identity Manager CA Identity Governance CA Identity Portal CA Identity Suite

Issue/Introduction

Exporting campaign in Identity Portal causes an error:

17:44:56,694 ERROR [com.idmlogic.sigma.workers.utils.ExceptionsHelper] (http-/10.109.217.231:80-5) : ErrorCode: 0, ErrorFamily: GENERAL, Message: com.idmlogic.sigma.backend.exceptions.BackendException: Failed to generate the Excel Spreadsheet... Merged region M3 must contain 2 or more cells
 

Cause

The report is configured to have at least 2 attributes to display.

Environment

Release : 14.3, 14.4 

Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)
Identity Portal 14.3, 14.4

Resolution

Please add one additional attribute to display at least.

 

Attachments