Clarity New User Experience (New UX) does not properly escape special characters when entered via copy/paste from external source such as notepad, excel etc. As a result it breaks the display capability of such object data when opened in classic PPM.
These characters appear as symbols when viewed in the new UX.
STEPS TO REPRODUCE:
Expected result: The project details page opens up on classic UI and shows project data like new UX
Actual result: The page errors: "[En- Unable to process request - Server or network error]"
When accessing a classic Clarity equivalent page for viewing data a server Error is returned, the error in the logs is as below;
ERROR 2020-02-12 11:00:17,722 [http-nio-14001-exec-11] uif.UIServlet (clarity:none:none:none)
java.lang.Exception: Could not transform view xml into html.
Defect DE54017
Release : 15.7.1 and 15.8
Component : CLARITY PROJECT MANAGEMENT
Fixed in 15.8.1
Workaround: Find such special characters on new UX and remove them from the string fields manually.