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Status definitions for Endpoint Protection's Web Traffic Redirection

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Article ID: 186791

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Symantec Endpoint Protection (SEP) Web Traffic Redirection (WTR) will report its status on the SEP client as well as in the SEP Manager it reports to. You wish to know more detail about the individual status monikers.

Resolution

A brief explanation for each is below:
  • Component is Malfunctioning - Indicates that something with WTR is broken. This could be due to corrupt definitions (engine/framework files), some other software conflicted with the WTR components starting up or making appropriate changes
  • Disabled - The end user disabled Web Traffic Redirection by turning it off in the SEP client UI
  • Disabled by Policy - The Integrations policy has been disabled but it still applied to the client group
  • Enabled - WTR is enabled and running
  • Not installed - The Integrations policy has been withdrawn from the client group.