CA SOLVE does not detect LINE messages during STARTSYS or SHUTSYS

Products

• SOLVE:Operations Automation
• SOLVE

Issue/Introduction

CA SOLVE 11.9 JP is running.
CA SOLVE seems not to detect LINE messages during STARTSYS or SHUTSYS.

With SHUTSYS, SOLVE issued $PLINEn and following messages were issued;

$HASP097 LINEn      IS DRAINED
$HASP880 LINEn      UNIT=SNA,STATUS=DRAINED

however, CA SOLVE did not change the status as INACTIVE, SHUTSYS did not processed correctly.

With STARTSYS, CA SOLVE didn't change the status as ACTIVE and left ii as PENDING while following messages were issued;

HASP880 LINEn      UNIT=SNA,STATUS=INACTIVE

Environment

Release :  5.0 11.9

Component : SOPMVS : CA SOLVE:Operations Automation for z/OS

Resolution

Resources LINE1 - 5 are defined, but also a containment resource JES2LINES is defined. 
Containment resources are used to control a group of resources so that you don't need individual resources.
JES2LINES will control the starting and stopping of the LINEs.

They seem to be interfering with each other.  

Having the containment resource AND the individual resources is not the way it was intended to be used. 
Use one method for dealing with lines and stick with that. Either a containment resource OR individual resources, but not both.