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DOI SaaS Integration with OnPremise Automic

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Article ID: 186765

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Updated On:

Products

DX Operational Intelligence

Issue/Introduction


Not able to integrate DOI SaaS to OnPremise Automic Solution, As it gives an error Status 504 during configuration.

Environment

DIGITAL OPERATIONAL INTELLIGENCE   1.3.2

 

Resolution

Need to check below point:-
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== Did you run Automic and OI over a proxy ? If Automic api port is open ? 
== Are the inbound ports open which are required to talk from DX SaaS to OnPrem Automic?

Additional Information