DOI SaaS Integration with OnPremise Automic

Products

• DX Operational Intelligence

Issue/Introduction

Not able to integrate DOI SaaS to OnPremise Automatic Solution, As it gives an error Status 504 during configuration.

Environment

DIGITAL OPERATIONAL INTELLIGENCE   1.3.2

 

Resolution

Need to check below point:-
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== Did you run Automic and OI over a proxy ? If Automic api port is open ? 
== Are the inbound ports open which are required to talk from DX SaaS to OnPrem Automic?

Additional Information

Integration is describe Here:-

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/dx-saas/SaaS/common-platform-services/Integrate-Automation-Platform.html