Creating a folder throws the error message "U04006508 Could not find the object. It may have been deleted or renamed"

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

It is not possible to create a folder from AWI. When clicking OK, it does not do anything.


Creating a folder using Java UI, the error message below shows up.

U04006508 Could not find the object. It may have been deleted or renamed

Environment

Release : 12.2

Component : AUTOMATION ENGINE

Application: MSSQL Server

Cause

The root cause is that the FOLD template object has been deleted.

Resolution

-Execute the SQL query below to see if the FOLD is still in the OH table.

select * from OH where OH_Name LIKE '%FOLD' and OH_OType='FOLD'and OH_Client=0;

If the FOLD temple object is still there, you can execute the SQL query below. The OH_Idnr of the FOLD template is 544.

Modify the FOLD name:
update oh set oh_Name ='811k\FOLD' where oh_idnr = 544

Undelete the FOLD object:
update oh set oh_DeleteFlag =0 where oh_idnr = 544;

Put back the version of the FOLD object:
update oh set oh_AEVersion =11.2 where oh_idnr = 544;



If the FOLD template object is no longer in the OH table, follow the steps below.

Step 1: Export any folder from any AE environment. Then, import it Client 0 of the AE environment where the FOLD object is deleted and delete it again


Step 2: Get the OH_IDNR of the imported and deleted folder
select OH_IDNR from OH where OH_Name LIKE '%<NAME_OF_THE_FOLDER>%' and OH_OType='FOLD'and OH_Client=0;

Step 3: Modify the FOLD name of the folder with the OH_IDNR in Step 2 
update oh set oh_Name ='811k\FOLD' where oh_idnr = "OH_IDNR from Step 2";

Step 4: Modify the oh_idnr to 544 to make it a template:
update oh set oh_idnr =544 where oh_idnr = "OH_IDNR from Step 2";

Step 5: Undelete the FOLD object:
update oh set oh_DeleteFlag =0 where oh_idnr = 544;

Step 6: Put back the version of the FOLD object:
update oh set oh_AEVersion =11.2 where oh_idnr = 544;