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Endpoint Protection is malfunctioning when installed on Windows 10 1803 with UWF enabled

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Article ID: 186731

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Updated On:

Products

Endpoint Protection

Issue/Introduction

After enabling the Unified Write Filter(UWF) on a Windows 10 version 1803 system with Symantec Endpoint Protection (SEP) installed, the SEP client show as disabled and/or malfunctioning once the system has been restarted.

Cause

Windows 10 1803 (RS4) contains a UWF bug that prevents SEP from running properly.

Environment

Windows 10 version 1803 (Redstone 4) 32-bit.

Resolution

Installing SEP on a Windows 10 version 1803 32-bit system is not supported if UWF is enabled and protecting the drive SEP is installed on.  Upgrade the Operating System to a version which does not contain the UWF bug.