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Why is the threshold profile rule triggering/not triggering devices in CA Performance Management

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Article ID: 186715

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

I have set up a threshold profile but do not know why it is creating events or not creating events for some devices.

How do I troubleshoot events and Threshold Profiles?

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

To determine why a threshold profile/rule is triggering/not triggering and events created or not created, run a trend view for the metric in the rule and verify whether it met the criteria to trigger the event.