Why is the threshold profile rule triggering/not triggering devices in DX NetOps Performance Management

Products

• CA Infrastructure Management
• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

I have set up a threshold profile but do not know why it is creating events or not creating events for some devices.

How do I troubleshoot events and Threshold Profiles?

Environment

DX Netops Performance Management All Releases

Resolution

To determine why a threshold profile/rule is triggering/not triggering and events created or not created, run a trend view for the metric in the rule, exported as CSV and verify whether it met the criteria to trigger the event.