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Unable to generate reports using UMP report scheduler

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Article ID: 186712

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Updated On:

Products

NIMSOFT PROBES DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Unable to generated reports using UMP.  Scheduled reports are running but they are not getting emailed to the added recipients.

Started job on Tuesday, March 17, 2020 at 10:41:14 PM.  Job was scheduled to run job on Tuesday, March 17, 2020 at 10:41:14 PM.
Generating Performance Report "WAL-TBxxxTR-ENT" containing data from Sunday, March 08, 2020 at 10:30:00 AM to Sunday, March 15, 2020 at 9:29:59 AM.
Successfully generated report in 1.717 seconds.
Emailing generated report to the following recipient(s) "[email protected]" with subject "TEST"
UNABLE TO EMAIL REPORT!  The following error occurred : Illegal address
javax.mail.internet.AddressException: Illegal address in string ``'' at javax.mail.internet.InternetAddress.<init>(InternetAddress.java:114) at com.firehunter.reportscheduler.model.EmailAction.execute(EmailAction.java:65) at com.firehunter.reportscheduler.impl.JobManagerImpl.runAction(JobManagerImpl.java:298) at com.firehunter.reportscheduler.impl.JobManagerImpl.run(JobManagerImpl.java:208) at com.firehunter.reportscheduler.impl.JobManagerImpl.run(JobManagerImpl.java:187) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at flex.messaging.services.remoting.adapters.JavaAdapter.invoke(JavaAdapter.java:421) at flex.messaging.services.RemotingService.serviceMessage(RemotingService.java:183) at flex.messaging.MessageBroker.routeMessageToService(MessageBroker.java:1503) at flex.messaging.endpoints.AbstractEndpoint.serviceMessage(AbstractEndpoint.java:884) at flex.messaging.endpoints.AbstractEndpoint$FastClassBySpringCGLIB$1a3ef066.invoke(<generated>) at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204) at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:700) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) at org.springframework.flex.core.MessageInterceptionAdvice.invoke(MessageInterceptionAdvice.java:66) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.adapter.ThrowsAdviceInterceptor.invoke(ThrowsAdviceInterceptor.java:124) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.CglibAopProxy$FixedChainStaticTargetInterceptor.intercept(CglibAopProxy.java:584) at flex.messaging.endpoints.AMFEndpoint$EnhancerBySpringCGLIB$9a26989c.serviceMessage(<generated>) at flex.messaging.endpoints.amf.MessageBrokerFilter.invoke(MessageBrokerFilter.java:121) at flex.messaging.endpoints.amf.LegacyFilter.invoke(LegacyFilter.java:158) at flex.messaging.endpoints.amf.SessionFilter.invoke(SessionFilter.java:44) at flex.messaging.endpoints.amf.BatchProcessFilter.invoke(BatchProcessFilter.java:67) at flex.messaging.endpoints.amf.SerializationFilter.invoke(SerializationFilter.java:146) at flex.messaging.endpoints.BaseHTTPEndpoint.service(BaseHTTPEndpoint.java:278) at flex.messaging.endpoints.AMFEndpoint$EnhancerBySpringCGLIB$9a26989c.service(<generated>) at org.springframework.flex.servlet.MessageBrokerHandlerAdapter.handle(MessageBrokerHandlerAdapter.java:101) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:933) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:867) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:951) at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:853) at javax.servlet.http.HttpServlet.service(HttpServlet.java:650) at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:827) at javax.servlet.http.HttpServlet.service(HttpServlet.java:731) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.firehunter.ump.auth.InvalidHttpSessionFilter.doFilter(InvalidHttpSessionFilter.java:29) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:73) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:117) at sun.reflect.GeneratedMethodAccessor464.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.liferay.portal.kernel.bean.ClassLoaderBeanHandler.invoke(ClassLoaderBeanHandler.java:67) at com.sun.proxy.$Proxy1164.doFilter(Unknown Source) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:73) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:168) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96) at com.liferay.portal.kernel.servlet.PortalClassLoaderFilter.doFilter(PortalClassLoaderFilter.java:74) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109) at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:108) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:110) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:506) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:445) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1115) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:637) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:318) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745)

Job finished on Tuesday, March 17, 2020 at 10:41:15 PM taking 1.727 seconds to run.

Cause

- mail server "From:" address in the report scheduler portlet was not configured (empty address)

Environment

Release : 9.0.2

Component : UIM - UMP_REPORTSCHEDULER

Resolution

In the report scheduler portlet, configure the From: address via the Mail icon on the top right hand-side of the report scheduler portlet. The 'From:' address was empty. After configuring the email address, the reports generated successfully.