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Link sent in Clarity PPM New UX Notification goes to Classic UI

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Article ID: 186704

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

We have noticed that there are some Notifications which are sent from New UX, however the links in the Notifications always point to Classic Interface.

Environment

CA PPM APPLICATION

Resolution

You will find in the New UX some notifications work in the New UX but not all notifications go there yet. This is a known limitation with the New UX notifications in areas like team/risk/issue, however there are other areas in the New UX that need to be enhanced. If New UX is enabled then project notifications will go to New UX in project (for example like adding project participant) but will not for other areas like risk/issues and this is a gap with the New UX notifications. Unfortunately at this time we do not have an ETA or priority when this will be included in the New UX.

Please be sure to register for Proactive Notifications on the Broadcom Support Portal to stay up to date when Release and Service Packs become available.
Article title: How to register to Broadcom Software Product updates and Critical Alerts
https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=133819