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Service Catalog - exporting/importing an offering with permissions issue
Article ID: 186677
Updated On:
Products
CA Service Catalog
Issue/Introduction
Exported Service Catalog offering with Role and Group based permissions from one system does not import with the permissions to another system. The Offering imports but the permissions are not imported.
1. On a catalog system , pick up an offering , in offering's permissions tab , set only an specific role and a specific group can access it .
2. then export this offering , make sure to check "Include Permissions" checkbox .
3. check this exported file , you will see it contains the Permissions information in it
4. now import this file into a catalog 17.1 RU2 or onward version , make sure uncheck "Quick Import" checkbox and check "Include Permissions" checkbox . After importing, check this offering on the target system , you will see "Permissions" information is not imported at all .
Cause
Note : this problem doesn't occur on 17.1 GA env , but occur after 17.1 RU2 and onward versions
Environment
Release : 17.1 , 17.2
Component : CA SERVICE CATALOG
Resolution
It is regression defect . This defect is addressed with Service Management 17.2 rollup7 maintenance patch .
Feedback
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