ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Spectrum NCM Configurations show data reading interruptions

book

Article ID: 186656

calendar_today

Updated On:

Products

CA Spectrum CA eHealth

Issue/Introduction

NCM stops reading configurations in the middle of the configuration on some devices.
Sometimes "running" or other times "startup".
No pattern found to understand how this happens.
If we use the same commands but directly on the devices, no problems are detected when reading the configurations.

 

Environment

Release : 10.3.1

Component : Spectrum Core / SpectroSERVER

Resolution

The patch 10.03.01.D156 was built for this problem.

REQUIREMENTS

SPECTRUM 10.03.00 and 10.03.01 are the prerequisites for installation of this patch.

This patch needs to be installed on the oneClick server, however, in order to replace the scm100.jar which is used by ncmservice, we need to restart processd.
For processd restart SS need to shutdown



OVERVIEW

This is a Debug patch for the following issue:

DE443066 Details:
20140686 - Running and Startup Configs with data reading interruption
(DE443066, 20140686)


BILL OF MATERIALS

ReleaseNote.D156.txt
runme (Linux/Solaris)
uninstall_D156.pl (Linux/Solaris)

ncm100.jar

runme.exe (Windows)
uninstall_D156.exe (Windows)

Additional Information

Please contact support to get a copy of this.