ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Metric values displayed with decimal point instead of comma in Performance Management

book

Article ID: 186601

calendar_today

Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

We have an hourly VPN report and have over one thousand users connected to a couple of VPN routers.

The numbers that appear in the metric values shows for example "1.169 Thousand".

It would be preferred to show it instead as "1,169 Thousand". Is there a way to change this?

Cause

Report values are misinterpreted. In the example above "1.169 Thousand" might be read as 1.169 Million instead of 1,169.

Environment

All supported Performance Management releases

Resolution

There is no option to change this behavior. It has to do with how values are scaled against the number of decimal points as well as in relation to other values as defined by English language standards used by the computer operating systems involved.
 
In this case with the use of English as the products primary language we can't change the separator in use.
 
The only solutions for this would be:
  1. Use another supported language for the product. The only language supported that would provide this change is French.
  2. Educate the report consumers involved that the value represents in this example of 1.69 Thousand, 1.69 Thousand individual data points, not a total of 1.69 million.