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SEP GUI does not launch when click [Symantec Endpoint Protection] in [Applications] - [System Tools] on SUSE Linux Enterprise Server 12 SP1.

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Article ID: 186566

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Updated On:

Products

Endpoint Protection

Issue/Introduction

You installed SEP 14.2 RU1 MP1 on SUSE Enterprise Linux Server 12 SP1.
When you click [Symantec Endpoint Protection] in [Applications] - [System Tools], SEP client GUI does not launch.

Environment

SUSE Enterprise Linux Server 12 SP1
SEP 14.2 RU1 MP1

Resolution

Broadcom is aware of this issue and will update this document when a solution becomes available.

Work around:
If you want to launch SEP client GUI, go to notification area of OS desktop then right click SEP icon and choose [Symantec Endpoint Protection].

Additional Information

ESCRT-3438