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APM services were failed to start with Windows error

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Article ID: 186565

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

Tried to start APM service, and then the service was failed to start with following error.

Cause

After CD drive was mounted, command line of the service doesn't point correct path.

Resolution

Unmount CD drive and restore drive letter using WIndows Disk Management.
Or, correct imagePath using registry editor. 

Attachments