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UIM 9.0.2 - java probes fail to start

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Article ID: 186563

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Updated On:

Products

NIMSOFT PROBES DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

The java probes automated_deployment_engine, discovery_agent, cisco_ucs, vmware, ppm, prediction_engine, baseline_engine fail to start.

Cause

The logs indicated that it is unable to find java - "The system cannot find the file specified." The controller on this particular robot had no NIM_JAVA_HOME environment variable.

Environment

Release : 9.0.2

Component : UNIFIED INFRASTRUCTURE MGMT

Resolution

Deploying java_jre 1.81 to the robot set the following environment variables to controller configuration:
NIM_JAVA_HOME = jre/jre8u102
NIM_JAVA_HOME_1_8 = jre/jre8u102

The java probes start successfully after these are set.