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A Fatal error has been detected by the Java Runtime Environment

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Article ID: 186560

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Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

When you re-run the ./EnforceServerUpdateConfigurationUtility it fails at "Running migration action "DisableInstall4jRemoveUserAction"

A fatal error has been detected by the Java Runtime Environment:

Cause

When you re-run the Enforce Server Update Configuration utility more than once  it creates i4jparams.conf.bak within the following directory: \SymantecDLP\.install4j\i4jparams.conf.bak - This prevents you from re-installing DLP on a detection server.

Environment

Release :15.5

Component :

Resolution

Delete the file i4jparams.conf.bak from \SymantecDLP\.install4j\

Attachments

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