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If we update a PMO Add-in Portlet Query, will an upgrade overwrite it?

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Article ID: 186551

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

If we update a query used by a PMO add-in Portlet, will it get overwritten every time we upgrade?

Environment

Release : All supported Releases

Component : CA PPM SAAS APPLICATION

Resolution

  1. There will be a risk a PMO Upgrade will overwrite it.
  2. It's recommended to either create a new portlet and modify that one, or save the query updates locally and add them back in post upgrade.
  3. Here's what the documentation mentions for these types of customizations at Install or Update Content Add-ins:

If your environment was customized before installing or updating an add-in, note the following points:
  • When you apply an add-in, the customization of objects such as portlets and pages in Studio can be overwritten. Your user interface changes.
  • You cannot uninstall an add-in.
  • To avoid overwriting any Studio customizations, consider what the add-in is going to change before installing or applying it.