Linux devices not showing under Raw Inventory - ARP
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Article ID: 186531
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Updated On:
Products
CA Service Management - Asset Portfolio ManagementCA Service Management - Service Desk Manager
Issue/Introduction
I am not seeing Linux devices in Software Asset Manager under Software - Raw Inventory - ARP.
Environment
Release : 12.9
Component : CA SOFTWARE ASSET MANAGER
Resolution
The ARP data only accepts Windows data. Non-Windows does not have Add/Remove Program information. Linux devices may be under Software - Raw Inventory - Raw Data - Generic.