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Linux devices not showing under Raw Inventory - ARP

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Article ID: 186531

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Updated On:

Products

CA Service Management - Asset Portfolio Management CA Service Management - Service Desk Manager

Issue/Introduction

I am not seeing Linux devices in Software Asset Manager under Software - Raw Inventory - ARP.

Environment

Release : 12.9

Component : CA SOFTWARE ASSET MANAGER

Resolution

The ARP data only accepts Windows data. Non-Windows does not have Add/Remove Program information.
Linux devices may be under Software - Raw Inventory - Raw Data - Generic.