This article will discuss what to do when Policy Manager is crashing and logging the following error:
org.springframework.remoting.RemoteAccessException: Could not access HTTP invoker remote service at [https://securespangateway/ssg/manager/AuditAdmin]; nested exception is javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
This article applies to all supported API Gateway versions accessed via Policy Manager.
There are two root causes seen that can cause the error noted in this article:
To ensure there is no data corruption left on the machine running Policy Manager, follow the steps below:
If the issue remains, then the root cause may have been an expired certificate instead. The following steps should be followed if the above steps did not resolve the issue:
If any customizations were made to the .ini file such as to increase memory allocation to Policy Manager, that change should be reapplied after the above is completed