Unable to run AEDB Archive: : ./libstdc++.so.6: version `GLIBCXX_3.4.9' not found (required by /lib64/libproxy.so.1)

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Attempt to execute the db archive graphic interface by launching from the system ./ucybdbar.sh.

[email protected]:~/utility/bin$ ./ucybdbar.sh
./libstdc++.so.6: version `GLIBCXX_3.4.9' not found (required by /lib64/libproxy.so.1)
Failed to load module: /usr/lib64/gio/modules/libgiolibproxy.so
GLib-GIO-Message: 06:58:48.259: Using the 'memory' GSettings backend.  Your settings will not be saved or shared with other applications.
Exception in thread "main" java.lang.UnsatisfiedLinkError: com.sun.security.auth.module.NTSystem.getCurrent(Z)V
        at jdk.security.auth/com.sun.security.auth.module.NTSystem.getCurrent(Native Method)
        at jdk.security.auth/com.sun.security.auth.module.NTSystem.<init>(NTSystem.java:60)
        at jdk.security.auth/com.sun.security.auth.module.NTSystem.<init>(NTSystem.java:51)
        at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
        at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
        at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
        at java.base/java.lang.reflect.Constructor.newInstance(Constructor.java:490)
        at java.base/java.lang.Class.newInstance(Class.java:584)
        at com.ucutil.ucarchive.UCYJDBArchive.getNTDomain(Unknown Source)
        at com.ucutil.ucarchive.UCYJDBArchive.<init>(Unknown Source)
        at com.ucutil.ucarchive.UCYJDBArchive.main(Unknown Source)

The error persists even after installing the OpenJDK recommended by BROADCOM

Environment

Utility Release : 12.3.1

Linux kernel version 3.10.0-1062.el7.x86_64

Java Version : OpenJDK 11.0.4

Cause

Even though the Compatiblity Matrix writes that Opendjk 11 is compatible with the AE utilities, some components might not work like DBarchive.

Resolution

If such a situation is encountered use Oracle JRE 1.8 instead of OpenJDK 11 for the AE Utilities.