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Unable to run AEDB Archive: : ./ version `GLIBCXX_3.4.9' not found (required by /lib64/


Article ID: 186472


Updated On:


CA Automic Workload Automation - Automation Engine


Attempt to execute the db archive graphic interface by launching from the system ./

[email protected]:~/utility/bin$ ./
./ version `GLIBCXX_3.4.9' not found (required by /lib64/
Failed to load module: /usr/lib64/gio/modules/
GLib-GIO-Message: 06:58:48.259: Using the 'memory' GSettings backend.  Your settings will not be saved or shared with other applications.
Exception in thread "main" java.lang.UnsatisfiedLinkError:
        at Method)
        at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
        at java.base/jdk.internal.reflect.NativeConstructorAccessorImpl.newInstance(
        at java.base/jdk.internal.reflect.DelegatingConstructorAccessorImpl.newInstance(
        at java.base/java.lang.reflect.Constructor.newInstance(
        at java.base/java.lang.Class.newInstance(
        at com.ucutil.ucarchive.UCYJDBArchive.getNTDomain(Unknown Source)
        at com.ucutil.ucarchive.UCYJDBArchive.<init>(Unknown Source)
        at com.ucutil.ucarchive.UCYJDBArchive.main(Unknown Source)

The error persists even after installing the OpenJDK recommended by BROADCOM


Even though the Compatiblity Matrix writes that Opendjk 11 is compatible with the AE utilities, some components might not work like DBarchive.


Utility Release : 12.3.1

Linux kernel version 3.10.0-1062.el7.x86_64

Java Version : OpenJDK 11.0.4


If such a situation is encountered use Oracle JRE 1.8 instead of OpenJDK 11 for the AE Utilities.