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Set a Hot Site for Upgrade
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Article ID: 186446
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Updated On:
Products
Clarity PPM On Premise
Issue/Introduction
Request to set a Hot Site for Clarity upgrade, deployment or other special activity, what is the process to get this completed?
Environment
Release : Any supported Clarity release
Resolution
The best and fastest way would be to contact your Account Team or/and the regional manager for Support.
Preferably with at least two weeks of notice if possible
Typically a support case is not needed as Support does not have access to set Hot Sites up