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CEM start up issues for CEMESRVR

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Article ID: 186442

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Updated On:

Products

Compliance Event Manager

Issue/Introduction

When we IPL, we have a lot of products all starting at once.  On occasion, CEMESRVR (the datacom server) fails to start.  Looking in its log, I see the following messages:

DSV00028E - Server ended, CCI/TCP failure in function:CCIINIT.
DSV00028E - RC = 0, DRC = 0
DSV00028E - Errortext =

If we start the task a short time later, it comes up without issue.  I'm guessing it might be because ENF hasn't finished initialization yet.  Are you able to confirm if ENF needs to be fully initialized before we start CEMESRVR or might there be some other pre-req we need up?  I will send syslog from our last IPL where it failed.  Automation tries to start the task 3 times before giving up.  the last instance failed about a second before ENF finished initializing:

FMVS 20068 04:30:26.60 STC30505 00000094 $HASP373 ENFF STARTED
FMVS 20068 04:30:26.62 STC30505 00000094 IEF403I ENFF - STARTED - TIME=04.30.26

FMVS 20068 04:30:31.11 MFMVSE01 00000290 START CEMESRVR
FMVS 20068 04:30:31.27 STC30520 00000094 $HASP373 CEMESRVR STARTED
FMVS 20068 04:30:31.28 STC30520 00000094 IEF403I CEMESRVR - STARTED - TIME=04.30.31
FMVS 20068 04:30:32.42 STC30520 00000090 DSV00131I-Port number = 10008
FMVS 20068 04:30:32.42 STC30520 00000090 DSV00132I-Number of Connections = 50
FMVS 20068 04:30:32.42 STC30520 00000090 DSV00133I-Maximum number of Connections = 64000

FMVS 20068 04:30:33.95 STC30505 00000090 *CAS9200I - CA-Event Notification Facility Active
FMVS 20068 04:30:33.96 00000290 OPM7914O SSM AUDIT: STCTBL.ENF UPDATED by ENFF SSMCA.SSMENF CURRENT_STATE=UP

FMVS 20068 04:30:35.44 STC30520 00000094 IEF404I CEMESRVR - ENDED - TIME=04.30.35
FMVS 20068 04:30:35.44 STC30520 00000094 $HASP395 CEMESRVR ENDED - RC=0016

Environment

Release : 6.0

Component : CA COMPLIANCE EVENT MANAGER

Resolution

CAICCI (Common Communications Interface) is required if you plan to use CA Datacom as the CA Compliance Event Manager repository.

As a heads up, there are other dependencies during startup. The recommended order of startup for a CEM instance using Datacom would be:

TCPIP
CCI
CEMEMUF
CEMESRVR
CEMETOM
CEMELDAP
CEMERTR
CEMWHSE
CEMMON
CEMLOGGR
CEMALERT

Additional Information

Common services Requirements:
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-mainframe-software/security/ca-compliance-event-manager/6-0/installing/prepare-for-installation/ca-common-services-requirements.html

Initialization messages to look for when ENF and CCI are initialized:
CAS9200I - CA-Event Notification Facility Active 
CAS9626I - CAICCI Subsystem is operational

Review the STC reference start-stop order:
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-mainframe-software/security/ca-compliance-event-manager/6-0/administering/review-stc-reference-and-start-stop-order.html