Clarity PPM - Portfolio Not Syncing Dates As Expected

Products

• Clarity PPM SaaS

Issue/Introduction

I perform a Portfolio sync, but some of the dates are not syncing as expected. For example the Project has a "Planned Benefit Start" or "Planned Benefit Finish" date, but the values in the Portfolio are showing an earlier date.

For example:

The Planned Benefit Finish Date on the Project is - 4/3/2020
The Planned Benefit Finish Date on the Portfolio is - 2/29/2020

 

Environment

Release : 15.7.1

Component : CA PPM SAAS APPLICATION

Cause

The Project may have a Benefit Plan associated to it. If those Benefit Plans dates end earlier than the date associated to the Project you will see this type of behavior.

Resolution

The Portfolio sync will sync up to the dates covered by the Benefit Plans. This is working as expected.