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Dashboard in UMP loading blank

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Article ID: 186430

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Updated On:

Products

NIMSOFT PROBES DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

I have a dashboard in UMP which is loading empty/blank for our Operations team. I'm able to reproduce the issue by assuming the isoperations ID in UMP and trying to load their dashboard. I bounced WASP and Im still seeing the same errors.

Cause

- possibly accidental deletion of the dashboard

Environment

Release : 8.51

Component : UIM - UMP

Resolution

Customer was able to find a copy of the dashboard in another user’s pages then export and re-import to the affected user/ID. Customer suspects that this was an accidental deletion more than anything else based on what we discovered. It was also in another user’s page so the customer was able to export/import from the Liferay control panel.