Release : Symantec Endpoint Protection 14.2
Component : SEP for Mac
OS version: macOS 10.15 "Catalina"
Please consult with JAMF support for policy management when upgrading to macOS 10.15 from earlier versions. See Endpoint Protection for macOS 10.15 requires additional permissions to function and guidelines below:
If macOS has already been upgraded to 10.15 with SEP installed, without taking precautions above, then remove and re-apply the JAMF configuration policy for Symantec. You must do this BEFORE the SEP GUI is opened for the first time after the macOS upgrade, otherwise you will get a warning about the extensions and they will be stuck in "awaiting user authorization".
If the SEP client GUI has already been open and the extension warning displayed then removing/re-applying the configuration policy will not help. You will need to uninstall SEP by using the Uninstall command in the client's "Symantec Endpoint Protection" menu. Do not use RemoveSymantecMacfiles—it does not properly remove the new system extensions. Then re-install SEP and the configuration policy should be properly recognized.