How to determine what metrics have been certified for a device in CA Performance Management
Article ID: 186377
Updated On:
Products
Issue/Introduction
I need to monitor a specific metric on a device, how do I do that?
Environment
Dx NetOps Performance Management 21.2.x, 22.2.x
Resolution
If you look at the following page:
https://netops-certification.broadcom.com/vendors(default-header:vendors)
This lists certified devices/agents and the metric families/SNMP agent supported by CAPM version
This can be used to locate your device, see the metric families to place in a monitoring profile to apply to a collection containing the device, and what vendor certifications to apply to get those statistics.
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/20-2/building/configure-monitoring-profiles.html
If you don't see the device/agent/metrics you need you can:
1) Submit a certification request by providing the information below in a support ticket:
https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=35801
2) Self certify the metrics, this is where you take it upon your self to add the metric based on the documentation:
https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/20-2/building/self-certification.html
3) Commission services to do the certification as a fee-based service, contact your account team for additional information.
Additional Information
In the /opt/IMDataAggregator/data/certifications folder has all certificate, you can find by device vendor, OID or Metric Families
Example for find out an specific OID:
cd /opt/IMDataAggregator/data/certifications
fgrep -R "oid" *
Feedback
