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How to determine what metrics have been certified for a device in CA Performance Management

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Article ID: 186377

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration

Issue/Introduction

I need to monitor a specific metric on a device, how do I do that?

Environment

Dx NetOps Performance Management 3.7 , 20.x

Resolution

If you look at the following page:

https://netops-certification.broadcom.com/vendors(default-header:vendors)

This lists certified devices/agents and the metric families/SNMP agent supported by CAPM version

This can be used to locate your device, see the metric families to place in a monitoring profile to apply to a collection containing the device, and what vendor certifications to apply to get those statistics.

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/20-2/building/configure-monitoring-profiles.html

If you don't see the device/agent/metrics you need you can:

1) Submit a certification request by providing the information below in a support ticket:

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=35801


2) Self certify the metrics, this is where you take it upon your self to add the metric based on the documentation:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/20-2/building/self-certification.html

3) Commission services to do the certification as a fee-based service, contact your account team for additional information.