ServiceNow Integration URL not working after Upgrade to 10.4.1
Article ID: 186375
CA SpectrumCA eHealth
After upgrading to DX NetOps Spectrum 10.4.1. We have been able to right click an alarm and "Submit Service Desk Ticket". Upon the ticket being created,the link in the "Trouble Ticket ID" column will create a URL, which will redirect to the ticket. The URL incorrect. There is an extra character in the OC hostname.
It is trying to retrieve from:
Release : 10.4.1
Component : Spectrum
Configuration changes were not properly updated at the time of the upgrade. Restart the One click server.