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Duplicate key in dbo.Request table
Article ID: 186366
CA Identity Manager
CA Identity Portal
CA Identity Suite
While upgrading CA Identity Manager (IM) and Identity Portal (IM) the portal stops submitting new requests and returns an error message
duplicate key in dbo.Request table.
Release : 14.3
Component : CA IDENTITY SUITE (VIRTUAL APPLIANCE)
The upgrade resets the id field in Request table to 1.
Update in database value in dbo.SIGMA_REQUEST_MAIN_SEQ sequence and new requests will be accepted.